Changes between Version 6 and Version 7 of TracWorkflow


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Jul 25, 2015, 7:08:55 PM (9 years ago)
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trac
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  • TracWorkflow

    v6 v7  
    1 = The Trac Ticket Workflow System
    2 
     1= The Trac Ticket Workflow System =
    32[[PageOutline(2-5,Contents,pullout)]]
    43[[TracGuideToc]]
    54The Trac ticket system provides a configurable workflow.
    65
    7 == The Default Ticket Workflow
    8 
    9 === Environments upgraded from 0.10
    10 
     6== The Default Ticket Workflow ==
     7=== Environments upgraded from 0.10 ===
    118When you run `trac-admin <env> upgrade`, your `trac.ini` will be modified to include a `[ticket-workflow]` section.
    129The workflow configured in this case is the original workflow, so that ticket actions will behave like they did in 0.10:
     
    3229There are some significant caveats in this, such as accepting a ticket sets it to 'assigned' state, and assigning a ticket sets it to 'new' state. So you will probably want to migrate to "basic" workflow, see contrib/workflow/migrate_original_to_basic.py.
    3330
    34 === Environments created with 0.11
    35 
     31=== Environments created with 0.11 ===
    3632When a new environment is created, a default workflow is configured in your trac.ini. This workflow is the basic workflow, such as specified in `basic-workflow.ini`, which is somewhat different from the workflow of the 0.10 releases:
    3733
     
    5450}}}
    5551
    56 == Additional Ticket Workflows
     52== Additional Ticket Workflows ==
    5753
    5854There are example workflows provided in the Trac source tree, see [trac:source:trunk/contrib/workflow contrib/workflow] for `.ini` config sections. One of those may be a good match for what you want. They can be pasted into the `[ticket-workflow]` section of your `trac.ini` file. However, if you have existing tickets then there may be issues if those tickets have states that are not in the new workflow.
     
    6056Here are some [trac:WorkFlow/Examples diagrams] of the above examples.
    6157
    62 == Basic Ticket Workflow Customization
    63 
    64 '''Note''': Ticket "statuses" or "states" are not separately defined. The states a ticket can be in are automatically generated by the transitions defined in a workflow. Therefore, creating a new ticket state simply requires defining a state transition in the workflow that starts or ends with that state.
     58== Basic Ticket Workflow Customization ==
     59
     60Note: Ticket "statuses" or "states" are not separately defined. The states a ticket can be in are automatically generated by the transitions defined in a workflow. Therefore, creating a new ticket state simply requires defining a state transition in the workflow that starts or ends with that state.
    6561
    6662Create a `[ticket-workflow]` section in `trac.ini`.
    6763Within this section, each entry is an action that may be taken on a ticket.
    6864For example, consider the `accept` action from `simple-workflow.ini`:
    69 
    7065{{{#!ini
    7166accept = new,accepted -> accepted
     
    7368accept.operations = set_owner_to_self
    7469}}}
    75 
    7670The first line in this example defines the `accept` action, along with the states the action is valid in (`new` and `accepted`), and the new state of the ticket when the action is taken (`accepted`).
    7771The `accept.permissions` line specifies what permissions the user must have to use this action.
     
    9791'''Note:''' Specifying conflicting operations, such as `set_owner` and `del_owner`, has unspecified results.
    9892
    99 In this example, we see the `.name` attribute used. The action here is `resolve_accepted`, but it will be presented to the user as `resolve`:
     93In this example, we see the `.name` attribute used. The action here is `resolve_accepted`, but it will be presented to the user as `resolve`.
    10094
    10195{{{#!ini
     
    112106leave.default = 1
    113107}}}
    114 
    115108This also shows the use of the `.default` attribute. This value is expected to be an integer, and the order in which the actions are displayed is determined by this value. The action with the highest `.default` value is listed first, and is selected by default. The rest of the actions are listed in order of decreasing `.default` values.
    116109If not specified for an action, `.default` is 0. The value may be negative.
     
    119112
    120113The special `_reset` action is added by default for tickets that are in states that are no longer defined. This allows tickets to be individually "repaired" after the workflow is changed, although it's recommended that the administrator perform the action by batch modifying the affected tickets. By default the `_reset` action is available to users with the `TICKET_ADMIN` permission and reset tickets are put in the //new// state. The default `_reset` action is equivalent to the following `[ticket-workflow]` action definition:
    121 
    122114{{{#!ini
    123115_reset = -> new
     
    129121
    130122Since [trac:milestone:1.0.3] the `_reset` action can be customized by redefining the implicit action. For example, to allow anyone with `TICKET_MODIFY` to perform the `_reset` action, the workflow action would need to be defined:
    131 
    132123{{{#!ini
    133124_reset = -> new
     
    143134
    144135Workflows can also be visualized using the `contrib/workflow/workflow_parser.py` script. The script outputs `.dot` files that [http://www.graphviz.org GraphViz] understands. The script can be used as follows (your install path may be different):
    145 
    146136{{{#!sh
    147137cd /var/local/trac_devel/contrib/workflow/
     
    152142After you have changed a workflow, you need to restart your webserver for the changes to take effect.
    153143
    154 == Example: Adding optional Testing with Workflow
     144== Example: Adding optional Testing with Workflow ==
    155145
    156146By adding the following to your [ticket-workflow] section of trac.ini you get optional testing. When the ticket has status `new`, `accepted` or `needs_work`, you can choose to submit it for testing.  When it's in the testing status the user gets the option to reject it and send it back to `needs_work`, or pass the testing and send it along to `closed`. If they accept it, then it is automatically marked as `closed` and the resolution is set to `fixed`. Since all the old work flow remains, a ticket can skip this entire section.
     
    170160}}}
    171161
    172 === How to combine the `tracopt.ticket.commit_updater` with the testing workflow
     162=== How to combine the `tracopt.ticket.commit_updater` with the testing workflow ===
    173163
    174164The [[trac:source:trunk/tracopt/ticket/commit_updater.py|tracopt.ticket.commit_updater]] is the optional component that [[TracRepositoryAdmin#trac-post-commit-hook|replaces the old trac-post-commit-hook]], in Trac 0.12.
     
    180170Have a look at the [[trac:wiki:0.11/TracWorkflow#How-ToCombineSVNtrac-post-commit-hookWithTestWorkflow|Trac 0.11 recipe]] for the `trac-post-commit-hook`, this will give you some ideas about how to modify the component.
    181171
    182 == Example: Add simple optional generic review state
     172== Example: Add simple optional generic review state ==
    183173
    184174Sometimes Trac is used in situations where "testing" can mean different things to different people so you may want to create an optional workflow state that is between the default workflow's `assigned` and `closed` states, but does not impose implementation-specific details. The only new state you need to add for this is a `reviewing` state. A ticket may then be "submitted for review" from any state that it can be reassigned. If a review passes, you can re-use the `resolve` action to close the ticket, and if it fails you can re-use the `reassign` action to push it back into the normal workflow.
     
    192182}}}
    193183
    194 Then, to integrate this with the default Trac 0.11 workflow, you also need to add the `reviewing` state to the `accept` and `resolve` actions:
     184Then, to integrate this with the default Trac 0.11 workflow, you also need to add the `reviewing` state to the `accept` and `resolve` actions, like so:
    195185
    196186{{{#!ini
     
    200190}}}
    201191
    202 Optionally, you can also add a new action that allows you to change the ticket's owner without moving the ticket out of the `reviewing` state. This enables you to reassign review work without pushing the ticket back to the `new` status:
     192Optionally, you can also add a new action that allows you to change the ticket's owner without moving the ticket out of the `reviewing` state. This enables you to reassign review work without pushing the ticket back to the `new` status.
    203193
    204194{{{#!ini
     
    237227}}}
    238228
    239 == Example: Limit the resolution options for a new ticket
     229== Example: Limit the resolution options for a new ticket ==
    240230
    241231The above `resolve_new` operation allows you to set the possible resolutions for a new ticket. By modifying the existing resolve action and removing the new status from before the `->` we then get two resolve actions. One with limited resolutions for new tickets, and then the regular one once a ticket is accepted.
     
    253243}}}
    254244
    255 == Advanced Ticket Workflow Customization
     245== Advanced Ticket Workflow Customization ==
    256246
    257247If the customizations above do not meet your needs, you can extend the workflow with plugins. Plugins can provide additional operations for the workflow, like code_review, or implement side-effects for an action, such as triggering a build, that may not be merely simple state changes. Look at [trac:source:trunk/sample-plugins/workflow sample-plugins/workflow] for a few examples to get started.
     
    259249But if even that is not enough, you can disable the !ConfigurableTicketWorkflow component and create a plugin that completely replaces it.
    260250
    261 == Adding Workflow States to Milestone Progress Bars
     251== Adding Workflow States to Milestone Progress Bars ==
    262252
    263253If you add additional states to your workflow, you may want to customize your milestone progress bars as well. See [TracIni#milestone-groups-section TracIni].
    264254
    265 == Ideas for next steps
     255== Ideas for next steps ==
    266256
    267257New enhancement ideas for the workflow system should be filed as enhancement tickets against the `ticket system` component.  You can also document ideas on the [trac:TracIdeas/TracWorkflow TracIdeas/TracWorkflow] page. Also look at the [http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin AdvancedTicketWorkflowPlugin] as it provides experimental operations.
    268 
    269 Some of the ideas described here are originally proposed in [trac:NewWorkflow].

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